Cadence Support

How do I cancel my subscription?

Go to Settings → Apple ID → Subscriptions on your iPhone, find Cadence, and tap Cancel Subscription. Your access continues until the end of the current billing period.

How do I restore my purchases after reinstalling?

Open the app and tap Restore on the paywall screen. Make sure you're signed into the same Apple ID used for the original purchase.

My progress disappeared — what happened?

Your study data is backed up to your private iCloud account. Make sure you're signed into iCloud on your device and the app will sync your progress automatically. If the issue persists, contact us at cadencenpteapp@gmail.com.

Can I use Cadence on multiple devices?

Yes. Sign in with the same Apple ID on each device. Your subscription and study progress will sync automatically via iCloud.

Does the free trial automatically charge me?

Yes — the 7-day free trial converts to a paid subscription automatically unless you cancel before the trial ends. You'll receive a reminder from Apple on Day 5 of your trial.

How do I request a refund?

Refunds are handled by Apple. Visit reportaproblem.apple.com, sign in with your Apple ID, find your Cadence purchase, and submit a refund request.

Is the content based on the current FSBPT Content Outline?

Yes. All questions, flashcards, and lessons are aligned to the current FSBPT Content Outline across all five domains: Musculoskeletal, Neuromuscular, Cardiopulmonary, Other Systems, and Non-Systems.

How do I connect Game Center?

After subscribing, you'll be prompted to connect Game Center during onboarding. You can also enable it later from your Account tab. Game Center is optional and not required to use the app.